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Data Deletion Requests
Data Deletion Requests
Jess Spigott avatar
Written by Jess Spigott
Updated over a week ago

Your data is safe with Pilot. It is only being used to provide you with the services our ecosystem provides.

However, if you’d like your data removed from our system, you can login and delete your account. We do not save data from any deleted accounts on our servers.

To delete your account, you can click the dots in the top left of your screen on the dashboard page, and select the Settings option.

A dropdown menu from the top right of the Trips dashboard in the Pilot app that shows a list of options. The Settings option is 2nd from the bottom and next to a gear icon.

Once on the Settings page, you can scroll down to the bottom and select Delete Account in the bottom left corner.

The Settings page on the Pilot web app, with a small grey "Delete Account" button in the very bottom left of the screen.

For security reasons, we only respond to emails on file for user accounts when providing assistance in this regard. We therefore do not respond to automated or 3rd party emails for data deletion.

Since accounts may contain sensitive documents, such as booking confirmations, our team does not delete accounts on behalf of users, but we make it easy for you to do so.

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