On iOS:
To check which eSIM is selected for data, please follow these steps:
Go to Settings on your device
Tap Cellular or Mobile
Go to Cellular Data to see the plan used for data
If you have multiple eSIMs installed, your device will display the available plans as long as they are "On" under Cellular Plans.
On Android devices:
(Please note these steps may differ depending on your device. These steps do not apply to Samsung devices).
Go to Settings on your device
Go to Network & Internet
Go to Mobile Network to find the active plans
If you have multiple eSIMs installed, your device will specify which eSIM is being used by displaying its label. Your eSIM label is the nickname you chose for your eSIM at the time of installation.
On Samsung devices:
Go to Settings on your device
Go to Connections
Go to SIM Card Manager
Scroll down and check under Preferred SIM card which line is selected under Mobile Data.
If you have any questions, please feel free to contact support.
